SHIPPING & RETURNS
General Terms and Conditions
Information prior to the contractual process
This website www.uniuso.com is the property of Inversiones Blanco París, S.L. with CIF B-84297308 and tax address at Avda. de Madrid, 42 - Polígono Industrial El Raso - San Agustín del Guadalix, Madrid 28750.
The General Conditions of Contract regulate the distance selling relationship between Inversiones Blanco París, S.L. and the user or client, in accordance with the legal stipulations, in particular, Law 7/1998, of 13 April, on General Contracting Conditions, Law 3/2014, of 27 March, which modifies the revised text of the General Law for the Defence of Consumers and Users, Royal Decree 1906/1999, of 17 December 1999, which regulates Telephone or Electronic Contracting with general conditions, Organic Law 15/1999, of 13 December, on the Protection of Personal Data, Law 7/1996, of 15 January, on the Regulation of Retail Trade, and Law 34/2002 of 11 July, on Information Society Services and Electronic Commerce.
Inversiones Blanco París, SL reserves the right to make any modifications it deems appropriate, without prior notice, in the General Conditions. These modifications may be made, through its websites, by any means admissible by law and shall be binding for as long as they are published on the website and until they are validly modified by subsequent modifications. However, Inversiones Blanco París, S.L. reserves the right to apply, in certain cases, Specific Contracting Conditions in preference to these General Conditions when it deems appropriate, announcing them in due time and form.
The object of the website is Inversiones Blanco París, S.L. The duration of the contract will be linked to the delivery of the product without prejudice to the right of withdrawal.
As a user or customer, you expressly declare that you know, understand and accept the conditions of use and these general contracting conditions. Likewise, you declare that you are of legal age and have the necessary legal capacity to access the websites of Inversiones Blanco París, S.L. and to contract through them. To purchase our products, you can go to the corresponding section of our online shop.
It is an essential requirement that you register as a user of the website to make the online purchase. You can access the corresponding section for registration on the website itself. In accordance with the provisions of Organic Law 15/1999 on the Protection of Personal Data, Inversiones Blanco París, S.L. informs users that the personal data collected during the registration process and subsequent purchase, will be entered into a file under its responsibility, in order to process such actions by the user and manage subsequent actions arising from them. Likewise, Inversiones Blanco París, S.L. informs of the possibility of exercising the rights of access, rectification, cancellation and opposition by writing to the address Avda. de Madrid, 42 - Polígono Industrial El Raso, San Agustín del Guadalix, Madrid 28750 or by e-mail to ventas@uniuso.com.
As long as you do not inform us to the contrary, we will understand that your data have not been modified, that you undertake to notify us of any variation and that we have the consent to use them in order to be able to maintain the relationship between the parties.
During the purchase process you must identify yourself with the user name and password provided. These data will not be made public. You are responsible for treating confidentially and responsibly the identity and password obtained in the registration as a customer, and may not pass them on to anyone else. You can modify the information registered at any time, in your customer area. In this same section you will have access to a history of your orders. This is only a consultation section, but its management is allowed, and the user can delete those records that he/she considers it is not necessary to view.
Once the purchase process has been completed, the customer will receive a confirmation of the order by e-mail. It is essential that during the purchase process the user indicates a valid email address. If within 24 hours from the completion of the order you do not receive the confirmation, please contact Inversiones Blanco París, S.L. on the customer service telephone number or by e-mail to ventas@uniuso.com.
All the contents of the website are in Spanish.
The customer, on receiving the product at the delivery address provided, will receive an invoice or a copy of the order.
Offer and validity
In the case of a product on offer, the offer price and its validity will always be indicated together with its essential characteristics.
In compliance with current regulations, Inversiones Blanco París, S.L. offers information on all items on sale, their characteristics and prices. However, Inversiones Blanco París, S.L. reserves the right to withdraw, replace or change the products offered through its website, by simply changing the content of the same. In this way, the products offered at any given time on the website will be governed by the General Contracting Conditions in force in each case. Likewise, the company shall have the right to stop offering, without prior notice and at any time, access to the aforementioned products.
Essential characteristics of the products
The products offered in our online shop include a photograph and the essential characteristics of the product. This is the information obtained from the manufacturer. The colour of the product, observable in the photograph, is not binding. It is identified in the characteristics.
Guarantees
All the products offered on the website enjoy the commercial guarantee of the supplier of the product. Inversiones Blanco París, S.L. has an after-sales service, while the guarantee is in force, the client will be able to execute it going to the after-sales service, by e-mail to ventas@uniuso.com or to the points established by the own supplier. In case of doubt, the customer may contact the customer service telephone number (918450977) or by e-mail to ventas@uniuso.com.
Prices
All products indicate the selling price in Euros and do not include Value Added Tax (VAT), unless otherwise stated. If any other tax is applicable, this will be indicated.
Delivery and transport costs
Inversiones Blanco París, S.L. makes shipments in Peninsula and Balearic Islands, taking charge of the cost of the postage whenever the order is superior to 400 ¤ + V.A.T.
In peninsular shipments, regardless of the destination, an amount will be charged for shipping costs that varies depending on the packages (see shipping costs table). Shipments to the Balearic Islands have a different rate. The user will be informed before confirming the order of the amount in Euros that will be charged for this concept.
Inversiones Blanco París S.L. does not ship to the Canary Islands although it does offer the possibility of placing the goods in a peninsular port for orders over 400€ + VAT.
Methods of payment and execution of the order
The form of payment of every client will be previously agreed with Inversiones Blanco París, S.L., attending to the particularities of every client.
This one will be able to be modified previous warning, whenever Inversiones Blanco París, S.L. considers it opportune.
Inversiones Blanco París, S.L. undertakes to deliver the order within a maximum of 72 hours from the day following receipt of the order.
The availability of the products offered by Inversiones Blanco París, S.L. may vary depending on customer demand. Although Inversiones Blanco París, S.L. updates its stock periodically, the product requested by the customer may be out of stock at that time. In the event of non-execution due to unavailability, Inversiones Blanco París, S.L. will notify the customer by e-mail as soon as it becomes aware of this situation. The period of this communication shall in no case exceed a maximum period of 10 days.
Right of withdrawal, returns and complaints
The purchaser shall have a maximum period of 30 (thirty) calendar days to withdraw from the purchase, starting from the day the customer receives the product, without any penalty and without stating the reasons. A refund of 90% of the purchase price will be made if the material is returned within 30 days of receipt of the product and a refund of 80% of the purchase price will be made if the material is returned within 90 days of receipt of the product.
The exercise of the right of withdrawal must be made by notifying Inversiones Blanco París, S.L., by sending an e-mail to ventas@uniuso.com, or on our website at https://www.uniuso.com/es/contactenos.
According to the provisions of Article 103 of Law 3/2014, of 27 March, which amends the revised text of the General Law for the Defence of Consumers and Users, supplies of services or goods made according to consumer specifications or clearly personalised, or which, by their nature, cannot be returned or may deteriorate or expire quickly, are exempt from withdrawal.
Special, customised or customised products or items in liquidation are exempt from returns.
Returns
The customer must return or deliver the product directly to Inversiones Blanco París, S.L. to the address Avda. de Madrid, 42 - Polígono Industrial El Raso - San Agustín del Guadalix, Madrid 28750, without any undue delay, and in any case within a maximum period of thirty calendar days from the date on which the right of withdrawal from the contract is formalised. The deadline shall be deemed to have been met if the customer returns the product before the end of the period.
The customer shall bear the cost of returning the product.
In any case, the products to be returned must be in perfect condition, unused and in their original packaging. Therefore, in order to avoid transport problems, please make sure that the package is properly protected and sealed. Once received, we will check its condition. As soon as we check that the item/s, as well as any components, accessories, promotional gifts and documentation, are complete and in perfect condition, we will proceed to refund the money paid.
Refund of payment
The reimbursement of the amounts received by the client will be made using the same means of payment used by the client, as long as the contrary has not been arranged. Inversiones Blanco París, S.L. will be able to retain the reimbursement until having received the product, reason for withdrawal, or until the client gives proof of return of the same one, according to which condition is fulfilled first.
Return of the defective product
In the event that the product is not in good condition and the causes attributable to it are not the result of the customer, the customer will have the right to return the product, informing Inversiones Blanco París, S.L. of the reason for return through any of the means provided in these conditions of contract, and at no cost to the customer. This return due to a defect or poor condition of the product will not be considered a right of withdrawal.
Inversiones Blanco París, S.L. undertakes to assume the cost of the return and to return the product for a new one in accordance with the conditions accepted at the time of sale. If the customer wishes to make a complaint, the establishment Inversiones Blanco París, S.L. is located at Avda. de Madrid, 42 - Polígono Industrial El Raso - San Agustín del Guadalix, Madrid 28750 or via email ventas@uniuso.com.
Jurisdiction
Likewise, Inversiones Blanco París, S.L. reserves the right to bring any civil or criminal action it deems appropriate for improper use of its website and content or for breach of these conditions.
The relationship between the user and the provider shall be governed by the regulations in force and applicable in Spanish territory. Should any dispute arise, the parties may submit their conflicts to arbitration or go to ordinary jurisdiction in compliance with the rules on jurisdiction and competence in this regard. Inversiones Blanco París, S.L. is domiciled in San Agustín del Guadalix, Madrid. Spain.